Advice for Dealing with Your Insurer and Auto Body Shop
Choosing a good shop is an important step toward obtaining quality service, but certainly not the only one. How you deal with your shop and, when you’re involved in accidents, with your insurer are equally important.
How to Deal with Your Insurer
If your insurance or another party’s insurance will pay for your repair (as is the case with more than 80 percent of all bodywork), make sure the insurance company doesn’t cut corners. Your shop can be an expert ally in this effort, but you yourself must make the right moves.
Always report an accident as soon as possible. If your car suffers only minor damage, and you are certain there are no structural or other safety-related problems, follow the instructions of the responsible insurance company. You probably will be asked to use a drive-in claims center that will provide an authorized repair-cost figure and the names of body shops willing to make the repairs for that amount. Using a drive-in service is convenient and should be satisfactory when there is only cosmetic damage. Read more about the Advice for Dealing with Your Insurer...